In 2013, the City of Park Ridge, IL successfully connected its local permitting database to the village’s Geographic Information Systems (GIS) environment through a browser-based mapping application called MapOffice™ Web Access. This connection allowed a city employee the ability to see all permits issued since 2000 for a given property by simply clicking an address on the map. This worked great when only being concerned with one address at a time, but what if a user wanted to view permits that related to multiple variables rather than just one across multiple properties? One such example of this was the inability to look at only permits that were issued and never closed for an entire neighborhood. The city’s Community Development and Preservation department requested an enhancement to the permit lookup functionality to allow for more flexibility with the queries that could be displayed in the MapOffice™ Web Access application.
Using the Business Intelligence feature in MapOffice™, a user can now query any open permits around the city by a custom date search. For example, any open permits can be queried by day, week, month, or any period of time in between. This allows members of the building department to quickly visualize spatially the location of all open permits and gives them the information to contact all necessary parties to begin the closing process. Without this upgrade, the user would have to sift through countless open permit database records making it much more challenging to manage and track the progress of closing out those permits.