Blackboard Connect Address Review

Blog_BlackboardConnectAddressReview.jpg

The Village of Norridge has a reverse 911 system called Blackboard
Connect, that’s purpose is to send out a mass phone call, text or email
as long as the village resident is registered. The Village was noticing
that not all residents were receiving notifications and wanted to make
sure every resident knew about the program and its benefits. The
Village determined it wanted to send out a mass letter to any resident
not registered in the program and asked the GIS Department for help.

First, a list of all the village addresses currently in the
Blackboard Connect system was gathered and then geocoded (a process in
which addresses are mapped using an existing address database). This
created a list of residents and businesses that had not subscribed to
the service. This then allows the village to send letters to the
unsubscribed detailing the program and why it is beneficial to be part
of the program. The initial plan is to track the unsubscribed addresses
whenever a small notification (e.g. water main break) is sent out and
then send letters based on a smaller service area. By using GIS, the
Village was able to start tracking residents and businesses not part of
their Blackboard Connect system, which means that they would no longer
be missing out on important village notifications if they elected to be
part of the program.

Blackboard Connect Address Review

Blog_BlackboardConnectAddressReview.jpg

The Village of Norridge has a reverse 911 system called Blackboard
Connect, that’s purpose is to send out a mass phone call, text or email
as long as the village resident is registered. The Village was noticing
that not all residents were receiving notifications and wanted to make
sure every resident knew about the program and its benefits. The
Village determined it wanted to send out a mass letter to any resident
not registered in the program and asked the GIS Department for help.

First, a list of all the village addresses currently in the
Blackboard Connect system was gathered and then geocoded (a process in
which addresses are mapped using an existing address database). This
created a list of residents and businesses that had not subscribed to
the service. This then allows the village to send letters to the
unsubscribed detailing the program and why it is beneficial to be part
of the program. The initial plan is to track the unsubscribed addresses
whenever a small notification (e.g. water main break) is sent out and
then send letters based on a smaller service area. By using GIS, the
Village was able to start tracking residents and businesses not part of
their Blackboard Connect system, which means that they would no longer
be missing out on important village notifications if they elected to be
part of the program.