Glencoe Analyzes ComEd Outage Data to Pinpoint Problem Spots

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Electricity provider ComEd has come under intense fire throughout the
North Shore for its management of multiple lengthy power outages. Many
communities have been overwhelmed by complaints from residents who are
not getting the level of service that they want. In turn, numerous
municipalities have met with their local ComEd representatives to ask
pointed questions about how service interruptions can be minimized as
well as better managed.

Glencoe decided to leverage the power of GIS to explore the data
provided in ComEd’s annual reports. By symbolizing the approximate
locations of all 15 circuits according to the number and length of
outages, GIS provided a striking illustration of problem areas within
the Village limits. In the map shown, dark-shaded areas experienced a
high number of power outages, and areas with large red circles
experienced the longest outage times. (Please note: the circuit
identification numbers have been obscured for proprietary reasons.) GIS
was also used to generate a circuit-by-circuit analysis of the outage
causes, ranging from equipment failures to tree-related damage to
planned service outages for maintenance work. This information will be
shared with ComEd engineers to prioritize areas in need of immediate
attention.

Without GIS, Glencoe officials would have a much harder time making a
compelling case for ComEd to prioritize its time and invest its
resources in this area. This data gives them the ability to point out
specific areas for improvement so that residents get the help and
support that they need.

Glencoe Analyzes ComEd Outage Data to Pinpoint Problem Spots

Blog_GlencoeAnalyzesComEdOutageData.png

Electricity provider ComEd has come under intense fire throughout the
North Shore for its management of multiple lengthy power outages. Many
communities have been overwhelmed by complaints from residents who are
not getting the level of service that they want. In turn, numerous
municipalities have met with their local ComEd representatives to ask
pointed questions about how service interruptions can be minimized as
well as better managed.

Glencoe decided to leverage the power of GIS to explore the data
provided in ComEd’s annual reports. By symbolizing the approximate
locations of all 15 circuits according to the number and length of
outages, GIS provided a striking illustration of problem areas within
the Village limits. In the map shown, dark-shaded areas experienced a
high number of power outages, and areas with large red circles
experienced the longest outage times. (Please note: the circuit
identification numbers have been obscured for proprietary reasons.) GIS
was also used to generate a circuit-by-circuit analysis of the outage
causes, ranging from equipment failures to tree-related damage to
planned service outages for maintenance work. This information will be
shared with ComEd engineers to prioritize areas in need of immediate
attention.

Without GIS, Glencoe officials would have a much harder time making a
compelling case for ComEd to prioritize its time and invest its
resources in this area. This data gives them the ability to point out
specific areas for improvement so that residents get the help and
support that they need.