Municipality commonly will invest in or be provided with a piece of
software that they can use to meet the demands of their daily tasks.
Although this is helpful in many cases, there is often a level of data
accuracy and data quality – that may suffer labeling some of this
software as one to be used with caution. Recently the Village of Morton
Grove Fire Department was provided with a great piece of software from
their regional dispatch center that had many of the functions necessary
to complete the day to day functions but lacked one major component,
reliable geographic data.
Without reliable geographic data one may be subject to responding to
an incorrect location in a dire time of need. With that being said, it
was imperative for the Morton Grove Fire Department to enlist the
services of the Geographic Information System (GIS) Department in order
to upgrade this new software with the data that GIS edits every day.
Luckily technology has come a long way allowing the two pieces of
software to talk to each other and thus integrate the existing fire
response software with accurate GIS data. This capability will ensure
that data can continually be supplied locally by GIS without having to
incur the costs that may be charged by the external software company, a
win-win for the village as a whole.