Communities That Collaborate Win!

A disruptive model for collaboration was set into motion in 1998 knitting four communities together to form the GIS Consortium; in this model communities share staffing, software, and infrastructure to enhance communication and sharing of information across departments by delivering a robust geographic information system (GIS) in their communities.  The charter members of the GIS Consortium included the City of Highland Park, City of Park Ridge, Village of Lincolnshire, and Village of Glencoe.  Today the GIS Consortium is 32 communities strong and growing!

In the fall of 2014 the managers of these communities came together for a strategic discussion where they considered questions like, “What other big problems could we solve together?”  “How can we get access to enhanced services for our residents while revenues decline and expenses rise?” “How do we leverage the buying power we have in more places?”  Today this group of managers call themselves the Leadership Roundtable and they are committed to thrive despite the circumstances around them by operating from their circle of influence.

Local government has always solved tough issues; these communities are simply leveraging the opportunity to do this together.  We predict that this forum of managers will continue to be leaders who demonstrate what is possible when communities in local government collaborate. 

Communities that collaborate win!

We Will Acccomplish More Together Than We Will On Our Own!

A forum of managers in local government in northern Illinois, the Leadership Roundtable, came together in early 2015 to generate a list of common problems they could solve together.  As the list of project ideas grew one of them quickly floated to the top of the list.  As a result, the managers prioritized a project that would enhance service by improving communication between residents and the municipality.

Next, the managers authored a charter document that outlined clear outcomes for the project, and then selected their top Thought Leaders to participate on an innovation team who would work together to achieve the desired outcome.

In 4 months’ time the team…

  • used the innovation process
  • wrote user stories
  • issued a Request for Information (RFI)
  • short-listed five vendors
  • conducted interviews and demonstration
  • created a presentation
  • presented their recommendation to the managers of the Leadership Roundtable. 

 

The team’s recommendation was to partner with a solution provider they found would achieve the outcomes of the charter best.  The recommendation to implement a Citizen Service Request system has been accepted by 14 communities and we expect that number to keep growing.  The communities are now in the process of negotiating collectively with the vendor of choice to obtain the best possible outcomes.  Implementation of the solution will begin in the first quarter of 2016. 

We will accomplish more together than we will on our own!